Administrative Assistant / Receptionist
Primary Objectives
The Administrative Assistant/Receptionist will facilitate activities of the Farmers Branch Chamber of Commerce office aligned with the Chamber’s mission and the goals and objectives set forth by the Board of Directors with the guidance of the President. The Administrative Assistant/Receptionist will be a representative of the Chamber in this role and shall act in accordance with the provisions outlined in the by-laws and polices. All duties and responsibilities listed below are required in addition to any other duties as assigned by the President or Office Manager.
Hours: Part-time
8:30 am–2:00 pm Monday thru Friday
Software Used / Computer Skills Required
ChamberMaster; Constant Contact, Canva, Social Media – Facebook, Instagram, LinkedIn, YouTube; Microsoft Office – Word / Excel / PowerPoint / Publisher / Outlook; Other web-based applications
General Abilities:
- Strong organization, time management and multi-tasking skills
- Detail-oriented, especially in communications and event planning skills
- Self-starter with a professional appearance
- Excellent written and verbal communications skills
- Ability to multi-task and work under tight deadlines in a fast-paced non-profit office environment
- Ability to provide excellent customer service and be a team player
Specific Responsibilities/Duties
- Greeter & Keyholder – often first in the office, welcome guests
- Open office in the morning and set-up conference room for meetings (i.e. coffee, breakfast, set-up power point for speakers), clean-up after
- Maintaining of member and chamber collateral materials at the front desk
- Scheduling and sending out weekly calendar and e-blasts
- Scheduling and maintaining chamber calendar events (i.e. ribbon cuttings, special meetings, etc.) on all platforms (social media, website, Outlook, etc.)
- Inbound & Outbound phone calls to Members and other businesses
- Make new member and ambassador packets for the monthly meeting
- Filing of new member applications and renewals, thank-you letters for new members and renewals
- Maintain office and meeting supplies
- Monthly duties at the general membership luncheon include entering of attendees and sponsors, registration list, name badges and registration at the lunch
- Assisting in events throughout the year (occasionally weekends/evenings)
- Provide assistance and support to President, VP of Membership Development, Marketing and Events Manager, Business Development Representative, Office Manager, Board of Directors and general membership, to include problem solving, project planning and facilitation, day-to-day office and calendar coordination